We strive to ensure customer satisfaction with every purchase. If you are not satisfied, please review our refund policy below.
1. Eligibility for Refunds
- Items must be unused, in original packaging, and returned within [Insert Number] days of purchase.
- Proof of purchase is required.
- Sale and promotional items are final sale and not eligible for refunds.
2. Refund Process
- Once the return is received and inspected, refunds will be processed to the original payment method within [Insert Number] business days.
- Shipping fees are non-refundable.
3. Exchanges
- Exchanges are only available for defective or incorrect items.
- Customers must notify us within [Insert Number] days of receiving a defective item.
4. Contact for Refund Requests
To request a refund or exchange, email us at [Insert Contact Email] with your order details.
We reserve the right to deny refund requests that do not meet our policy criteria.